Privacy Policy

Imperial Tobacco Limited (“Imperial”, “We” or “Us”) has made a commitment to protect your right to privacy online.

Our Web Site does not capture or store any personal information other than that which you provide to us on a voluntary basis or with your consent.

Personal information which you provide is held separate from our Web Site; it is not possible for this information to be accessed via the internet and it will not be transferred to third parties without your approval or consent or kept for longer than is necessary. Any personal information capable of identifying you will only be used strictly for the purpose(s) for which you provide it and in this respect Imperial may deem it necessary to share this information with its parent, subsidiary or sister companies.

We will disclose personal information if required to do so by law or if we believe that such action is necessary to protect and defend the rights, property or personal safety of Imperial, our Web Site or its visitors.

This Web Site contains links to other web sites (“Linked Sites”) that are outside of our control and we are not responsible for the privacy practices or the content of any such Linked Sites. We recommend that you check the privacy policy of any Linked Sites that you may visit.

If you have provided us with personal information and wish to have it removed from our records, you can do this by either sending an email to or writing to us at Imperial Tobacco Limited, PO Box 244, Upton Road, Southville, Bristol, BS99 7UJ.

We use ‘cookie’ technology to provide online visitors with a personalised online experience, to make things easier for website visitors, and to learn about how our website is performing.

In order to achieve this, we may store some information on your computer, usually within your web browser. This information will be in the form of a cookie, or similar file, and it allows the website to recognise your computer during your visit to our website.

A cookie does not tell us any personal information about you, such as name, address, age, etc.

You can change the setting in your web browser to control how cookies are accepted or stored by your browser and computer. is a useful website that gives you information about how different browsers manage cookies. However, if you disable or restrict cookies, then you may find that some areas of our websites no longer function correctly for you.

We use a web analytic service called “Google Analytics” to monitor the use of our website. This is a service provided by Google Inc, and governed by their own privacy policy. They will not associate your IP address (the number that makes your computer unique on the Internet) with any other data they hold. You can choose to disable the Google Analytics cookies, and this should not cause any problems with your use of our website.

If you “share” content from our site with other people by using a social network such as Twitter or Facebook, then those social networks may set a cookie. These cookies are outside our control, and you should consult the privacy and cookie policies of the network concerned.